THE FIRST AI-SHORE BPO.
Nebesta processes your Customer Service tickets & actions with its floor of AI agents.
Full ticket resolution
AUTOMATED back-office actions
No tech INTEGRATION
Immediate ROI
SOC2 & ISO 27001
GDPR compliant
THE FIRST AI-SHORE BPO.
Nebesta processes your Customer Service tickets & actions with its floor of AI agents.
Full ticket resolution
AUTOMATED back-office actions
No tech INTEGRATION
Immediate ROI
SOC2 & ISO 27001
GDPR compliant
THE FIRST AI-SHORE BPO.
Nebesta processes your Customer Service tickets & actions with its floor of AI agents.
Full ticket resolution
AUTOMATED back-office actions
No tech INTEGRATION
Immediate ROI
SOC2 & ISO 27001
GDPR compliant
1
Requests coming to support
Emails
Messages
Voice
Form
2
CRM & TICKETING
hubSPOT
Notion
Intercom
Zendesk
Salesforce
Slack
Front
More CMS
5
BACK OFFICE
Stripe
Sap
Netsuite
14
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Unassigned
3
Mission control
Nebesta
Nebesta
1
2
3
4
5
6
Requests coming to support
Emails
Messages
Voice
Form
-
Unassigned
1
2
3
4
5
6
Requests coming to support
Emails
Messages
Voice
Form
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Unassigned
We work closely with
Investors
We work closely with
Investors
Easy set up. Fast results. Instant ROI.
No tech
No tech integration, even for back-office actions
Nebesta answers through your ticketing system, and uses back-office tools with human-like login & password access.
COMPLEX TASKS
Safe and progressive implementation
Nebesta implements the first agents in less than a month, then progressively adds more and more to increase the automation coverage.
Direct ROI
Billing based on the savings generated through the automated ticket resolution
No upfront investment.
COMPLEX TASKS
End-to-end ticket resolution, not just FAQ questions
Nebesta pre-trained specialized AI agents, experts in automating the repetitive tasks & tickets handled by your human agents.
No tech
No tech integration, even for back-office actions
Nebesta answers through your ticketing system, and uses back-office tools with human-like login & password access.
COMPLEX TASKS
Nebesta implements Agents for you progressively
Nebesta implements the first agents in less than a month, then progressively adds more and more to increase the automation coverage.
Direct ROI
Billing based on the savings generated through automated ticket resolution
You pay based on the automated tasks. No upfront investment in € of people.
No tech
Nebesta automates end-to-end ticket resolution, not just FAQ questions
Nebesta pre-trained specialized AI agents, experts in automating the repetitive tasks & tickets handled by your human agents.
Easy to set up,
fast results with instant ROI.
More than 20+ agents
Our AI agents are able to solve complex cases end-to-end in just a few seconds
INSURANCE
Send contractual documents
Sending invoices, contracts, insurance proofs, etc.
0%
0%
AUTOMATION
CAR RENTAL
Security deposit release
Verifying release status, helping users understanding their bank statements.
0%
0%
AUTOMATION
INSURANCE
Insurance lifecycle events
Handling contract termination, documents verifications, quotes creation, etc.
0%
0%
AUTOMATION
e-commerce
Ticket cancellation
Triaging ticket cancellation requests and processing valid cancellations.
0%
0%
AUTOMATION
More than 20+ agents
Our AI agents are able to solve complex cases end-to-end in just a few seconds
INSURANCE
Send contractual documents
Sending invoices, contracts, insurance proofs, etc.
0%
0%
AUTOMATION
CAR RENTAL
Security deposit release
Verifying release status, helping users understanding their bank statements.
0%
0%
AUTOMATION
INSURANCE
Insurance lifecycle events
Handling contract termination, documents verifications, quotes creation, etc.
0%
0%
AUTOMATION
e-commerce
Ticket cancellation
Triaging ticket cancellation requests and processing valid cancellations.
0%
0%
AUTOMATION
Why our model is unique
AI-shoring brings together the best of traditional BPOs and technology
Traditional BPO
AI chatbots
>95% accuracy
Can use back-offices
No-tech integration
Multilingual
Working 24/7
Easy to train & manage
Why our model is unique
AI-shoring brings together the best of traditional BPOs and technology
Traditional BPO
>95% accuracy
Can use back-offices
No-tech integration
Multilingual
Working 24/7
Easy to train & manage
AI chatbots
>95% accuracy
Can use back-offices
No-tech integration
Multilingual
Working 24/7
Easy to train & manage
>95% accuracy
Can use back-offices
No-tech integration
Multilingual
Working 24/7
Easy to train & manage
Why our model is unique
AI-shoring brings together the best of traditional BPOs and technology
Traditional BPO
AI chatbots
>95% accuracy
Can use back-offices
No-tech integration
Multilingual
Working 24/7
Easy to train & manage
Security
Your data is protected.
An experienced team of founders and leaders behind the success of many famous companies.
GDPR compliance
We comply with GDPR to ensure transparent, ethical, and lawful processing of personal data.
SOC 2 / ISO 27001
Our infrastructure meets top security standards (SOC 2, ISO 27001) to protect and ensure data integrity.
No data leaks for AI models training
Data sent to LLM models (either self-hosted on Nebesta GPUs or with a third party) is not used by any provider for training.
Anonymized data (including emails content)
Our tool anonymizes millions of conversations in minutes. Allowing Nebesta to run analysis .& train agents in a safe environment.
GDPR compliance
We comply with GDPR to ensure transparent, ethical, and lawful processing of personal data.
SOC 2 / ISO 27001
Our infrastructure meets top security standards (SOC 2, ISO 27001) to protect and ensure data integrity.
No data leaks to LLM providers
Data sent to LLM models (either self-hosted on Nebesta GPUs or with a third party) is not shared to any provider for training.
Anonymized data (including emails content)
Our tool anonymizes millions of conversations in minutes. Allowing Nebesta to run analysis .& train agents in a safe environment.
Security
Your data is protected.
An experienced team of founders and leaders behind the success of many famous companies.
About
Discover the team
An experienced team of founders, Ops leaders & engineers who experience first-hand the difficulty of running operations for CS.
Nicolas Cohen
Former founder & CEO of Ankorstore (>350m$ raised, valued at 2bn$), and A Little Market (acquired by Etsy in 2014)
Ivan Litovsky
VP of Product at Ankorstore, led a 250-person Product and Engineering team. Former Lead Product on AI Models at Criteo.
Jacques de la Bouillerie
Former COO of Doctolib and Groupon. He played a key role in scaling Doctolib's customer service team during the pandemic.
Marien Pinot
10 years building AI solutions for Airbus, Leboncoin, BackMarket, Tumblr, Ankorstore, Allianz, and more.
About
Discover the team
An experienced team of founders, Ops leaders & engineers who experience first-hand the difficulty of running operations for CS.
Nicolas Cohen
Former founder & CEO of Ankorstore (>350m$ raised, valued at 2bn$), and A Little Market (acquired by Etsy in 2014)
Ivan Litovsky
VP of Product at Ankorstore, led a 250-person Product and Engineering team. Former Lead Product on AI Models at Criteo.
Jacques de la Bouillerie
Former COO of Doctolib and Groupon. He played a key role in scaling Doctolib's customer service team during the pandemic.
Marien Pinot
10 years building AI solutions for Airbus, Leboncoin, BackMarket, Tumblr, Ankorstore, Allianz, and more.
FAQ
Do I need tech resources on my side?
I want to know more, what are the next steps?
How much does the Nebesta solution cost?
FAQ
Do I need tech resources on my side?
I want to know more, what are the next steps?
How much does the Nebesta solution cost?
© Nebesta all rights reserved
© Nebesta all rights reserved